Terms and Conditions

Welcome to SRT Cabs! By accessing or using our services, you agree to the following Terms and Conditions. Please read them carefully to ensure clarity on the terms of our services.

1. Service Agreement

SRT Cabs provides taxi, bus, and school trip transportation services within Delhi NCR and other designated areas. All bookings are subject to availability and confirmation. The terms outlined herein govern the use of all services provided by SRT Cabs.

2. Booking and Payment

Advance bookings are required for all trips. Full or partial payment must be made at the time of booking, as per the package selected. Payment can be made through cash, online banking, or any accepted digital payment method.

3. Cancellation Policy

Cancellations must be communicated in writing or through our customer care. Refunds for cancellations are subject to the following conditions:

  • Cancellations made 48 hours before the trip: Full refund minus processing fees.
  • Cancellations made within 48 hours of the trip: 50% refund.
  • No refunds for cancellations made within 24 hours or for no-shows.

4. Passenger Responsibility

Passengers are required to follow all safety guidelines provided by the driver or staff during the journey. Any damage caused to the vehicle due to passenger negligence will be charged to the passenger(s) responsible. Passengers are responsible for ensuring they carry all necessary belongings. SRT Cabs is not liable for any lost items during the trip.

5. Driver Responsibilities

All drivers are trained professionals and are responsible for adhering to traffic regulations and maintaining safety during the journey. Drivers are not allowed to make unscheduled stops unless it is an emergency or mutually agreed upon.

6. Vehicle Condition and Maintenance

All vehicles are regularly maintained and equipped with safety features. In the unlikely event of a vehicle breakdown, we will make alternative arrangements to continue the journey.

7. Limitations of Liability

SRT Cabs is not liable for delays caused by traffic, weather, or unforeseen circumstances beyond our control. Our liability is limited to the amount paid for the booking in case of disputes or service issues.

8. Use of Services for School Trips

Schools must provide a list of students and supervisors traveling on the trip. Adequate adult supervision is mandatory during school trips. Any special requests or requirements must be communicated at the time of booking.

9. Code of Conduct

Passengers must maintain decorum during the trip and respect fellow passengers and staff. Alcohol, smoking, and illegal substances are strictly prohibited inside our vehicles.

10. Changes to Terms

SRT Cabs reserves the right to modify these Terms and Conditions at any time. Any changes will be updated on our website and communicated to customers where applicable.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India.

12. Contact Us

For any queries, assistance, or disputes, please contact us at:

Phone: +91 7042838001

Email: hire@srtcabs.com

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them. Thank you for choosing SRT Cabs for your transportation needs!

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